Refund policy

RETURN POLICY

Return requests must be submitted within 10 calendar days of the confirmed delivery date. Customers must receive return authorization and shipping instructions before sending any merchandise back.

Eligible products must remain unused, uninstalled, unmodified and in the same condition in which they were received. Original identification markings, labels and included components must remain intact.

Returns will not be accepted for:

• Transmissions or components that have been installed, test-fitted or filled with fluid
• Products that have been disassembled, programmed, modified or damaged
• Custom-built or specially ordered merchandise
• Electrical parts, sensors, modules or programmed components
• Factory-sealed products after the seal has been opened
• Merchandise missing original identification markings
• Items returned without prior authorization

Return authorization does not guarantee a refund. Every returned product will be inspected to confirm its identity, condition and eligibility. Approved refunds will be credited to the original payment method. Original shipping and handling charges are nonrefundable, and customers are responsible for return shipping unless we sent an incorrect or damaged product.

Incorrect, incomplete or damaged shipments must be reported within 72 hours of delivery. Clear photographs of the product, packaging, shipping label and visible damage must be provided. Customers should retain all packaging while the claim is reviewed. Reports submitted after this period or without sufficient documentation may not qualify for a refund or replacement.