Shipping policy

SHIPPING POLICY

Most orders are processed and prepared for shipment within 2 to 4 business days after payment approval. Processing time does not include carrier transit time. Any delivery date provided is an estimate and may change because of weather, carrier disruptions, holidays, freight scheduling, address issues or other circumstances outside our control.

Cancellation requests must be received before the order enters processing, packaging or carrier scheduling. Once fulfillment has started, cancellation may no longer be possible. Orders that have already shipped must be handled according to the Return Policy.

Customers are responsible for providing a complete and accurate shipping address, including any suite number, apartment number, gate code or freight instructions. Expenses caused by an incorrect address, refused delivery, missed freight appointment, storage charges, redelivery or return-to-sender service may be charged to the customer.

Large transmissions and components may be shipped by freight carrier and may require an adult to inspect and sign for the delivery. Any visible damage should be written on the delivery receipt before accepting the shipment.

Inspect all merchandise immediately after arrival. Photograph torn wrapping, crushed packaging, broken pallets, punctures or other visible damage before opening the shipment. Keep all boxes, pallets and packing materials until the product has been fully inspected and confirmed to be correct.

Local pickup may be available when arranged in advance. Customers may be required to present the order confirmation and matching identification when collecting an order.